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Zendesk Technology Partner Program

Zendesk is a service-first CRM company that builds software designed to improve customer relationships.

Core program info

The Zendesk Technology Partner Program is designed for developers, ISVs, technology integrators, and service providers who are eager to build custom integrations and innovative applications. It empowers partners to enhance customer experiences using robust Zendesk solutions.

Program Highlights:

  • Structured Onboarding: Tailored training and support to jumpstart your market entry.
  • Technical Resources: Comprehensive APIs, documentation, and developer tools at your fingertips.
  • Growth Opportunities: Co-selling, co-marketing, and revenue sharing options to boost your business.

Join a trusted network and leverage proven tools to achieve measurable business success.

Program benefits & incentives

The Zendesk Technology Partner Program offers tailored benefits for tech partners, developers, and integration specialists.

Key Benefits:

  • Up-to-date APIs & Developer Portal: Seamless access to technical resources and documentation.
  • Structured Onboarding: Comprehensive training, support, and technical guidance to accelerate integration.
  • Co-marketing & Revenue Share: Co-selling opportunities paired with attractive financial incentives.
  • Dedicated Support: Ongoing assistance from expert partner managers and resource hubs.

These benefits ensure partners can focus on building innovative solutions while expanding market reach.

Resources

FAQ

The program is a comprehensive initiative designed for SaaS companies, technology innovators, and service providers. It enables partners to build custom integrations, leverage APIs, and enhance customer experiences while driving revenue growth.
The program is open to technology partners, solution providers, resell partners, and business process outsourcers with a strong track record in delivering customer experience solutions. Eligible partners are those committed to continuous training and certification.
Applications are submitted through the Partner Connect portal. The process involves a capabilities review followed by an onboarding phase that provides access to dedicated partner management, comprehensive training resources, and technical documentation.
Partners enjoy benefits such as revenue sharing, co-selling and co-marketing initiatives, exclusive discounts, expert training, and access to a wide range of resources designed to support long-term growth and market expansion.
Once accepted, partners receive personalized onboarding assistance along with detailed technical documentation and extensive training programs. Ongoing support is provided by dedicated partner managers to ensure smooth integration and sustained success.
Joining the Zendesk Technology Partner Program is free. However, participation in certain advanced initiatives may require meeting specific criteria or certifications as part of the program structure.

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